Customer Support
Jiliace is committed to providing 24/7 professional assistance to all players. How can we help you today?
Current Response Time: < 2 Minutes
Contact Channels
Our Commitment
As of January 2026, Jiliace remains the leading online casino PH, prioritizing player security and satisfaction. Our support team is trained to handle Jiliace app download issues, transaction verifications, and game-specific questions for all Jiliace slots. Your gaming experience is our top priority.
Common Support Topics
How to recover my Jiliace login password?
Click on the "Forgot Password" link on the login page or contact our 24/7 Live Chat with your registered phone number for immediate verification.
Is the Jiliace app download safe?
Yes, our official Jiliace app is encrypted and secure. Always download from https://www.lijiliace.com to ensure you have the authentic version.
Why is my Jiliace register failing?
Ensure you are using a unique mobile number and that you have completed the SMS verification. If the issue persists, our support team can manually assist your registration.
How long do withdrawals take?
Most Jiliace withdrawals are processed within 5-15 minutes. For large amounts, our finance team may require a brief security review.
Security First
Never share your password with anyone, including support.
Fast Response
Average chat response time is under 60 seconds.
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